🧐 What do the lights on your Vumatel Fibre Box Mean?
If you’ve ever wondered what the lights on your Vumatel Fibre Box mean, what is normal, and what indicates a fault, we’ve outlined everything below. This includes what the lights should be in normal operation, when there is a fault, and what to do.
Look for your Fibre Box
Find the Fibre Box you have installed. Below are quick links to the relevant Fibre Boxes Vumatel supply.
Vumatel CPE Explained – VX Fibre CPE
Please only use LAN 1 to connect your WiFi router
 |
 |
| Label |
Indicator |
Meaning |
Action Steps |
| Power |
🟢 |
Green: CPE has power |
No action required |
| Off |
Off: No power |
Check your CPE is plugged in and getting mains/UPS power |
| F |
🟢 |
Green: Normal |
No action required |
| Off |
Off: Fibre Fault |
Restart CPE, and check thin fibre cable is not kinked. If it stays off contact support |
| 1 |
🟢 |
Green Blinking: Data flowing |
No action required |
| Off |
Off: No data connection |
Check cable between CPE and WiFi router is clicked in and the WiFi router is powered on |
Vumatel CPE Explained – Raycore CPE
Please only use LAN 1 to connect your WiFi router
|
 |
| Label |
Indicator |
Meaning |
Action Steps |
| Power |
🔵 |
Solid Blue: CPE has power |
No action required |
| 🔵/⚪️ |
Blue Blinking |
CPE has not retrieved a configuration yet. Please contact support |
| Off |
Off: No power |
Check your CPE is plugged in and getting mains/UPS power |
| FX |
🟠 |
Orange: Normal |
No action required |
| Off |
Off: Fibre Fault |
Restart CPE, and check thin fibre cable is not kinked. If it stays off contact support |
| LAN 1 |
🟢 |
Green: Normal data flowing |
No action required |
| Off |
Off: No data connection |
Check cable between CPE and WiFi router is clicked in and the WiFi router is powered on |
Vumatel (SADV) ONTs Explained – Calix ONTs
Please only use LAN 1 to connect your WiFi router
|
 |
| Label |
Indicator |
Meaning |
Action Steps |
| POWER |
🟢 |
Green: ONT has power |
No action required |
| Off |
Off: No power |
Check your ONT is plugged in and getting mains/UPS power |
| BROADBAND |
🟢 |
Green: Normal |
No action required |
| Off |
Off: Fibre Fault |
Restart ONT, and check thin fibre cable is not kinked. If it stays off contact support |
| SERVICE |
🟢 |
Green: ISP Service is up |
No action required |
| Off |
Off: No connection |
Restart ONT, if it stays off, contact support to create a support ticket |
| ETHERNET |
🟢 |
Green Blinking: Data flowing |
No action required |
| Off |
Off: No data connection |
Check network cable between ONT and WiFi router is clicked in and the WiFi router is powered on |
