Frogfoot have given all ISPs notice that they are changing their fibre service offering from 1 February 2024. They have announced price increases on all of their lines, provided speed increases and changed their interconnect port fees.

Details of the changes can be seen in the table below.

Notable changes 🚀

• Frogfoot increased their interconnect port fees
• The entry-level Frogfoot plan will now be 60/30Mbps, increasing from 40/10Mbps and will cost R10/m more
• Customers on the 500Mbps will be migrated to the 1Gbps plan unless they downgrade
• The 80Mbps plan will change to 120Mbps so please ensure your router has a gigabit Ethernet port to enjoy full-line speeds
• Please remember new Fibre speeds will not change maximum WiFi speeds:
  • 2.4Ghz Wifi5 = up to 40Mbps
  • 5GHz WiFi5 = up to 260Mbps
  • 5GHz WiFi6 = up to 400Mbps
• Frogfoot usually updates each line manually, so it may take a few days for your new speed to be active, please give it two weeks
• Frogfoot upgrades usually involve about a 7% human error rate, so please check your line speed after mid February by testing with a laptop directly in the ONT the results to support

Changes to line speeds:

No Action Required 😴

No action is required from Atomic customers. Speed and price profiles will automatically be migrated unless a change request is made before the 24th of January 2024.

Want to change your line speed? ↕️

Please complete our Change Request form before 14h00 on the 24th of January 2024. You will need your Atomic service ID when completing this form. You can find this on your invoice, it starts with ‘AAA-’.

Thank you for your continued support.