Get a static IP address for your Fibre Internet

We offer static IP address, or multiple static IP addresses, on our Home and Business Fibre Internet services on Octotel, Frogfoot, Vumatel and Openserve. The methods to implement a static IP can be different depending on which network you are on.

Your router will always be assigned the same IP address. Static IP addresses are assigned from a different IP pool than our dynamic IP pool and your static IP(s) are reserved just for you.

⚠️ Please never configure your router WAN port to have a static IP config. When we create a static IP for you, your router settings do not need to change.

Static IP address options (IPv4)

• 1 static IP /32
• 6 static IPs /29
• 14 static IPs /28

Pricing is on the relevant fibre network page, and on the change request form.

Order a static IP address

Please use our change request form to order a static IP address. You will need your service ID (on your invoice) and your router MAC address.

Caveats

• If you move fibre network you will not be able to keep the same static IP address
• IP space is routed to a single fibre line, it is not possible to use a /29 or /28 across multiple sites
• If you change your router, please let our support team know, as we may need to update the MAC address the static IP is linked to
  

If you would like to know more about IPv6, please see our IPv6 help doc: https://www.atomicaccess.co.za/docs/ipv6/