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Atomic Help Docs

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Frequently Asked Questions

Frequently Asked Questions

10
  • Static IP
  • Vumatel Fibre Box Lights
  • Frogfoot Fibre Box Lights
  • Octotel Fibre Box Lights
  • What the lights on your Fibre Box mean
  • Direct Debits
  • VoIP
  • Fibre Frequently Asked Questions
  • How Discounts Work
  • Find your Vumatel Serial Number
Quick Fibre Guides

Quick Fibre Guides

12
  • Frogfoot Fibre Box Lights
  • Vumatel Fibre Box Lights
  • Octotel Fibre Box Lights
  • Extending Your Wi-Fi
  • Lights On Your Fibre Box
  • Network Outages
  • What the lights on your Fibre Box mean
  • Wi-Fi First Aid
  • First Steps to Fix your Fibre
  • How to Report a Problem
  • How to Connect your Router
  • Fibre During Loadshedding
Fibre Setup Guides

Fibre Setup Guides

10
  • WiFi Consultation
  • What the lights on your Fibre Box mean
  • Octotel Reconnection
  • Frogfoot Reconnection
  • Vumatel Reconnection
  • Openserve Reconnection
  • Octotel Installation Guide
  • Frogfoot Installation Guide
  • Vumatel Installation Guide
  • Openserve Installation Guide
Router and WiFi Guides

Router and WiFi Guides

4
  • How to wirelessly pair Reyee WiFi mesh routers
  • Wi-Fi First Aid
  • Router Settings For Atomic
  • How to set up a Tenda Nova Mesh
How To Switch ISPs

How To Switch ISPs

5
  • Openserve ISP Migration
  • How To Switch ISPs
  • Vumatel ISP Migration
  • Frogfoot ISP Migration
  • Octotel ISP Migration
Advanced Guides

Advanced Guides

5
  • Packet loss, MTR and Pingplotter
  • SMTP Settings
  • Gigabit Speed Tests
  • IPv6
  • Test Fibre Line Health with iPerf UDP load testing
Account Changes

Account Changes

2
  • Change Request
  • Moving Properties

Frogfoot

  • Frogfoot Fibre Box Lights
  • What the lights on your Fibre Box mean
  • Test Fibre Line Health with iPerf UDP load testing
  • Lights On Your Fibre Box
  • Network Outages
  • Moving Properties
  • Frogfoot Reconnection
  • Frogfoot ISP Migration
  • Fibre Frequently Asked Questions
  • Frogfoot Installation Guide

About Atomic Access

Atomic makes fibre internet epic, so busy people who demand great internet can trust that they are getting the best fibre experience at their home and business. We built the kind of network we always wanted to use and we’re inviting you to join!

Read more about Atomic

Fibre Resources

πŸ“Š Network Status
πŸ€“ Support
πŸ“ Fibre Coverage Maps
πŸ“– Our Blog
🀨 Atomic Docs and FAQ
🌍 Ultimate Fibre Internet Guide
πŸš€ How to switch ISP
πŸ”‹ Fibre During Loadshedding
πŸ“Ά Wifi Guide For Home Internet
🏎 1Gbps Fibre Internet
πŸ” Family DNS Protection
πŸ§ͺ IPv6 Test
🐣 Telegram Quiz Bot

Fibre Pricing

🏠 Home Fibre Pricing
🏒 Business Fibre Pricing
πŸ™Œ Referral Program

Accounts

↕️ Upgrade, Downgrade, Cancel
🚚 Moving House / Address
πŸͺ Account Updates

Legal

πŸ“ƒ Terms and Conditions
🎟 Super Fair Usage Policy
πŸ•΅οΈβ€β™‚οΈ Privacy Policy

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Status Page

Atomic Blog

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Β© 2018-2023 Atomic (Pty) Ltd. We make fibre epic! Designed in Cape of Good Hope.

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