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Frequently Asked Questions

10

Static IP
Vumatel Fibre Box Lights
Frogfoot Fibre Box Lights
Octotel Fibre Box Lights
What the lights on your Fibre Box mean
Direct Debits
VoIP
Fibre Frequently Asked Questions
How Discounts Work
Find your Vumatel Serial Number

Quick Fibre Guides

12

Frogfoot Fibre Box Lights
Vumatel Fibre Box Lights
Octotel Fibre Box Lights
Extending Your Wi-Fi
Lights On Your Fibre Box
Network Outages
What the lights on your Fibre Box mean
Wi-Fi First Aid
First Steps to Fix your Fibre
How to Report a Problem
How to Connect your Router
Fibre During Loadshedding

Fibre Setup Guides

10

WiFi Consultation
What the lights on your Fibre Box mean
Octotel Reconnection
Frogfoot Reconnection
Vumatel Reconnection
Openserve Reconnection
Octotel Installation Guide
Frogfoot Installation Guide
Vumatel Installation Guide
Openserve Installation Guide

Router and WiFi Guides

4

How to wirelessly pair Reyee WiFi mesh routers
Wi-Fi First Aid
Router Settings For Atomic
How to set up a Tenda Nova Mesh

How To Switch ISPs

5

Openserve ISP Migration
How To Switch ISPs
Vumatel ISP Migration
Frogfoot ISP Migration
Octotel ISP Migration

Advanced Guides

5

Packet loss, MTR and Pingplotter
SMTP Settings
Gigabit Speed Tests
IPv6
Test Fibre Line Health with iPerf UDP load testing

Account Changes

2

Change Request
Moving Properties

Referral Program

How Discounts Work

About Atomic Access

Atomic makes fibre internet epic, so busy people who demand great internet can trust that they are getting the best fibre experience at their home and business. We built the kind of network we always wanted to use and we’re inviting you to join!

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